Last Updated: May 24, 2026
At iSERD Ltd ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.iserdltd.com (the "Site").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site depends on how you interact with us and includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you:
Fill out a contact or inquiry form.
Sign up for our newsletter or updates.
Request support or information about our services.
Derivative & Technical Data
Information our servers automatically collect when you access the Site, such as:
Your IP address and browser type.
Your operating system and access times.
The pages you have viewed directly before and after accessing the Site.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Respond to customer service requests, product inquiries, or support needs.
Monitor and analyze usage and trends to improve your experience with the Site.
Send you administrative information, such as updates to our terms, conditions, and policies.
Send you marketing and promotional communications (you can opt out at any time).
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
3. Disclosure of Your Information
We do not sell, rent, or trade your personal data with third parties for their promotional purposes. We may share information we have collected about you in certain situations:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Third-Party Service Providers: We may share your data with third parties that perform services for us or on our behalf, such as data analysis, email delivery, hosting services, and customer service.
Business Transfers: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, your information may be transferred to the successor entity.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.
What are cookies? Cookies are small text files stored on your device to remember your preferences and analyze traffic.
When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies through your browser settings, but be aware that such action could affect the availability and functionality of the Site.
5. Security of Your Information
We use administrative, technical, and physical security measures (such as SSL encryption) to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Privacy Rights
Depending on your jurisdiction (such as the UK, EU, or specific US states), you may have the following rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
The right to erasure: You have the right to request that we erase your personal data under certain conditions.
The right to object/restrict processing: You have the right to object to or restrict our processing of your personal data.
To exercise any of these rights, please contact us using the information provided below.
7. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13 (or under 16 in certain jurisdictions). If we learn that we have collected personal information from a child without parental verification, we will delete that information as quickly as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
iSERD Ltd
16 Kofi Annan, Avennue North Legon, Accra